IthilTraining and certification for the teams that run Ithil
Academy teaches a client's operators, administrators, and inspectors how to do their work in the platform. Each course is a set of short video lessons and a knowledge check. Pass it and your team member earns a dated certificate that anyone can verify.
Courses built around the job
Each course follows one role. A person watches the track for the work they do, so the lessons match the screens in front of them.
Operator
Work Orders Essentials
4 lessons · ≈25 min
Creating and assigning work orders, logging time, parts, and before/after photos in the field, and completing and closing out the work.
Administrator
Tenant Administration
9 lessons · ≈50 min
Inviting users and assigning roles, configuring tenant settings and custom fields, connecting integrations, managing projects, and reading the audit trail.
Inspector
Inspections and Compliance
9 lessons · ≈55 min
Running an inspection from a template, recording findings and severity, capturing photo evidence, scoring condition, and exporting an audit-ready record.
Project Manager
Projects and Reporting
9 lessons · ≈50 min
Switching between portfolio projects, tracking RFIs, submittals, and punch lists, reviewing daily logs, managing the schedule, and publishing the weekly report.
Subcontractor
Subcontractor Onboarding
4 lessons · ≈22 min
Finding the work assigned to you in the portal, filing a daily field report, raising and answering RFIs, and reporting field fixes and safety issues.
How it works
Take the course for your role
Each course is a set of short video lessons grouped by job. A new operator watches the field-operations track. An administrator watches the setup and access tracks. Watch at your own pace, on a desk or in the field.
Pass the knowledge check
Each course ends with a short quiz drawn from the lessons. The check confirms the person can do the work in the product rather than only confirming the video played. Retake it as many times as you need.
Earn a certificate with a serial
Passing issues a dated certificate with a unique serial. The certificate records the course, the holder, and the score. It expires on a set schedule so a team's training stays current as the product changes.
Share a verifiable link
Every certificate has a public verify page at academy.ithil.ai/verify with its serial. A prime contractor, an auditor, or a client can confirm a certificate is real and still active without an Ithil account.
Why it matters
Certification is for the client's team. It shortens the time to a productive first day and leaves a record an auditor can rely on.
Faster onboarding
A new hire reaches working competence in a day instead of shadowing a colleague for a week. The course maps to the screens they use, so the first real work order is not the first time they have seen the form.
A documented training record
A passed certification is a dated record that a named person completed a specific version of a course, verifiable by serial whenever an owner or GC asks for proof.
Fewer support tickets
Most early tickets are how-to questions that a five-minute lesson answers. Teams that certify their operators open fewer of them and resolve the rest faster because everyone shares the same vocabulary.
Proof your team is trained
When a client or a prime asks whether your crew knows the system, you point at certificates with serials they can check themselves. The answer is verifiable rather than asserted.
Certificates anyone can verify
Every certificate carries a unique serial and a public verify page. A holder shares the link; a prime contractor, a client, or an auditor confirms the certificate is genuine and still active. No account and no call to Ithil.
The verify page reads the certificate's status from the same system that issued it, so a revoked or expired certificate shows as such the moment it changes.
Get your team certified
Training sits inside the platform, alongside the work. Open the Academy from your tenant, or talk to us about rolling it out across your crews.